FAQ


Do I need to see a Doctor or get a prescription before I start physical therapy?

Connecticut passed a bill in 2006 which allows for Direct Access to physical therapy services. Direct access to physical therapy is your opportunity to be evaluated and treated by a licensed physical therapist without first seeing your physician for a prescription/referral. If payment is approved by your insurance company, direct access is your opportunity to save time and money and expedite your treatment, relief and recovery.

What should I expect on my first visit?

At this time you will meet with a licensed physical therapist that will perform your evaluation, attaining a detailed medical history and performing a comprehensive physical evaluation. Your therapist will discuss the results with you, answer any questions you may have, and initiate an individualized treatment plan and home exercise program.

Do you accept my insurance?

We participate with most major health insurance and Workers’ Compensation carriers. Our office staff will be glad to answer specific questions regarding your insurance coverage. You may also call your insurance company to get information about your insurance coverage.

What should I expect at my first appointment?

You should arrive 15 minutes early for your first appointment to complete your new patient registration forms (if you have not already printed and completed them). Please bring your health insurance card and a photo ID. Click here for our forms page.

What should I wear to physical therapy?

You should wear comfortable and loose clothing to therapy that allow access to the body part being treated. It is also recommended that you wear comfortable, supportive shoes (i.e. sneakers).

What if I have to cancel an appointment?

A cancellation fee of $25 may be charged for appointments cancelled with less than 24-hour notice. Therefore, please make your best effort to call with enough notice as well as reschedule within the same week.

Will physical therapy be painful?

The goal of physical therapy is to alleviate pain, not make it worse. Your physical therapist is trained to offer manual therapy and teach you an exercise plan that you can perform without pain